Rob Cottingham

5 Oct 2005

CBC lockout may be the first ever Web 2.0 labour campaign

Bookmark and Share

It’s going to be really, really good to have the CBC back. But I’ll miss the highly personal style of CBCUnlocked. The corporation’s web team would do well to take a close look at what made that site work so well.

And I’ll also miss the extraordinary efforts of Tod Maffin and the CBC Unplugged crew (who scooped the country on the tentative settlement in the very early hours of October 3).

Looking back years from now, we may well recognize this as the very first Web 2.0 labour communications campaign (although hopefully, along with personal jetpacks and in-brain TiVO, the future will also bring us a better name than “Web 2.0″).

From concepts such as aggregation, decentralized control and many-to-many communication to the actual technologies being used (including podcasting, Flickr, streaming video and – of course – blogs), CMG members deployed a staggering distributed network that knocked the corporation’s efforts flat.

What makes that fact truly remarkable is those corporate efforts were, in traditional PR terms, nothing to sneeze at: full-page ads in the Globe and Mail, regular newsletters, a dedicated web site… it had all the makings of a perfectly well-run campaign.

But it paled next to the spontaneity, authenticity and diversity of its opposition. This may be one of the biggest successes to date of the dictum “give up control to get control”.

Grad students casting about for thesis topics in industrial relations, political science or technology and society could do far worse than glomming onto the events of the past few months. And labour communicators should be even more avid.

These tools and strategies can be adopted far more easily by a grassroots, distributed organization like a large union than by the vertically structured institutions they usually bargain with. Not just for communications, either; the potential for organizing and collaborating is enormous. Web 2.0 may just point the way to Labour 2.0.

Subscribe to comments on this post

3 Responses to “CBC lockout may be the first ever Web 2.0 labour campaign”


  1. Penmachine words music comment says:

    What the CBC can learn from its lockout

    More questions: How can we listeners continue to get at the disparate voices we were able to hear from locked-out CBC workers? I think the CBC needs to find a way to become more granular. And then of course we need to be able to get involved too.


  2. The Bellman says:

    The labor blogging week that was

    This week’s featured post is from Future of the Union. The post I’ve chosen is just one of a number of important entries they’ve put up over the last week. I picked it because I’ve sometimes struggled to figure out what they were up to over there…


  3. Fagstein » If only bus drivers had writers like these says:

    [...] seen before but on a much larger scale. When CBC employees were locked out in 2005, they started producing blogs and podcasts to keep communication going. After it was over, the blogger for CBC Unlocked, Tod Maffin, was given the job of running Inside [...]

Leave a Reply

A few hints: HTML works fine, but if you want a web address to appear properly (especially a long complex one), please use <a> tags -- WordPress does ugly and unfortunate things to things like ampersands.

Privacy policy: I respect your privacy. I will not forward your personal information to any other parties except as required by law, and will use your e-mail address only to respond to feedback. When your comment appears, your name will appear on this page, linked to your web address.
Watch my YouTube channel

Creative Commons License This work is licensed under a Creative Commons Licence. Please attribute to Rob Cottingham with a link to the content's original page on this web site.

Powered by WordPress, state-of-the-art semantic personal publishing platform

Find out about the other tools this site uses