It’s love, it’s real, and it’s time to end the injustice
It’s been a while since I’ve seen a video that does such a beautiful job of giving a simple message the emotional power and personal resonance that this one does.
It’s been a while since I’ve seen a video that does such a beautiful job of giving a simple message the emotional power and personal resonance that this one does.
For all the effort that goes into a speech – especially a big one – they’re over surprisingly quickly. You reach a few dozen, a few hundred or (if you have a huge crowd) a few thousand people for a brief while, and then you walk off the stage, and the audience walks out the door.
For a few minutes, you’ve made a significant connection with those people. But all the potential relationships and conversations that could arise from that connection walk out the door with them.
That’s why a growing number of speakers are using social media and online networks to start building those relationships, and expand both their audience and their impact. From Twitter hashtags to YouTube clips, public speaking – the oldest broadcast medium there is – is rapidly embracing the digital realm.
And over the next few weeks, this blog will look at some of the ways you can use social tools to turn those one-speech stands into ongoing relationships.
I can imagine a lot of speakers’ and speechwriters’ hackles going up right now. You’re already going to an incredible amount of effort: writing, reviewing, rehearsing, preparing slides. Why would you add even more work?
Actually, because you’re going to so much effort. You want to see as much of a return as possible on all that hard work. And just as social tools have dramatically increased the potential audience for everyone from writers to photographers to (cough) cartoonists, they can do (and are doing) the same for speakers.
You have an audience far outside the walls of whatever meeting room, banquet hall or conference center you’re in. Why not address them too? And for that matter, the people who are attending your speech are probably going to be interested in what you have to say before and after your speech as well as during those 20 minutes when you’re behind the mic. Why not give them a way to engage with you apart from sitting and passively listening?
And while right now that’s an opportunity to stand out from the crowd, it won’t long before it’s the norm. Audience expectations are changing, as nearly every one-to-many communication channel they use is opening up to many-to-many conversation. It won’t be long before participating in Twitter backchannels is the minimum level of engagement many speakers are expected to offer.
Just what that looks like differs from speaker to speaker. For some, it means expanding their reach by posting clips from their speech on YouTube and Vimeo, and uploading the slides to Slideshare. For others, it means crowdsourcing some of their material by posing questions on LinkedIn and Facebook. And for still others, it means carrying on conversations with their online and face-to-face audiences — via their blogs before and after their speech, and via a hashtag-based chat while they’re on-stage.
All of this can be powerful… but much more so when those individual tools are integrated into an overall strategy to connect, converse and collaborate.
One caveat: there aren’t any guarantees. It’s not like social media magic will turn a dull speech into a viral success (at least, not one you’ll appreciate – a few million views on a YouTube video labelled “Can You Believe How Long This Guy Goes On About Carriage Bolts?” may not be what you’re looking for.)
But when you do have a compelling message (and what other kind of speech is really worth giving?) then your network can magnify it many times over – and help it become a conversation with many of the people you want to reach the most.
Although Boston, Austin and Silicon Valley are home to both companies and personalities considered to be heavyweights in the Collaboration, Enterprise 2.0, Social Business, Technology, Open Leadership, Social Learning and Social Media spaces, — phew — I’d like to introduce you to Vancouver – or, as I’d like to rename it, Vancoolver.
Dan, who’s quickly impressed me as one of the smartest people I’ve ever encountered in a few all-too-brief meetings, has a terrific list of some of the companies and people who are making Vancouver’s innovation scene sizzle. (Disclosure: my wife and Social Signal co-conspirator Alex is on that list. And by “disclosure”, I mean “bragging”.)
What I love about this list is that it isn’t just the usual suspects. Check it out and see if you don’t discover someone new and fascinating from our little burg.
It was a cold, cold Saturday night by Vancouver standards. I headed toward the Wall Centre in a state of frigid apprehension, my anxiety only partly numbed by the cold, and the knowledge that my trusty sketchbook was in my backpack.
While nearly every objective measure suggested the party I was supporting, Vision Vancouver, was about to win the city’s municipal election, a few recent polls suggested the race had tightened up sharply in the last few days. And they suggested the momentum was with the NPA, Vancouver’s right-wing civic party.
The NPA’s campaign had focused on several targets they evidently considered tempting, including the city’s urban agriculture policies, and new separated bike lanes on a few downtown streets.
In retrospect, I shouldn’t have been so worried. One of the NPA’s last public events included someone dressed in a chicken suit holding a sign that said “Homeless Chickens.” Here’s a handy rule of thumb: If, a day or two before an election, you find yourself appearing at press events with people dressed as chickens, chances are the Big Mo is with your opponent.
The TV coverage I saw was on Shaw’s Community Channel 4, which (as far as I could tell) had managed to find a panel of four white male commentators. Come on, people, what is this? A tech conference?
For a brief while, Gregor Robertson’s NPA challenger, Suzanne Anton, was ahead by several hundred votes. But then a few more polling stations reported and their positions flipped. Not long after that, it became clear that every Vision candidate was cruising to victory, and the mood at the party switched from Confidently Hopeful to Awfully Damn Happy.
Once the results were more or less clear, Anton delivered her concession speech. It was classy and gracious, and I liked the part toward the end refuting the idea of politics as a thankless job.
Now, classy and gracious are good. But just once, I’d like to see a defeated candidate really cut loose on the voters.
Speaking of speeches – if you’re ever in the position of writing a victory speech (and here’s hoping you are!), you have one big challenge: the crowd is deliriously happy. That means every line for the first five to ten minutes is an applause line.
Every. Line.
(In my defence, a] I never claimed to be a caricaturist, and b] I was standing up and juggling a sketchpad, a beverage and a Sharpie fine-line marker.)

Kris Krüg has a fascinating post about the work he’s doing with UNAIDS, and in particular a project called CrowdOutAIDS. It aims to crowdsource strategies on youth and HIV, drawing heavily on social networks.
Check out CrowdOutAIDS — there’s a lot to like here, including the four-step diagram right at the top. (I’m also very partial to that sign-up form, and may have to steal emulate the field design sometime.)
4) Be Consistently OptimisticI’m not saying you should be naive, but following someone who has enthusiasm about what they’re doing, their community, connections and technology is a lot more fun than a sourpuss. Good early adopters and social networkers that see holes in a product expect they’ll be filled in time, rather than complaining and making a list of open demands. Supporting the community’s ideas, families, projects and interests is all good.
You’ve probably heard most of this advice in bits and pieces across the web. But I’ve never found it as concisely phrased as Louis does here, with 10 principles for building a social following on pretty much any platform. He’s thinking social media sites, but honestly? This will serve you well in face-to-face interactions, too.
And number four in this list, excerpted above, is a real winner. Louis focuses on products, but I’d extend this to everything from your own life to the world around you. I like people who can offer an informed critique (especially if it includes suggestions), but I’m a lot less likely to follow someone who is relentlessly negative. Many people who believe human society is heading in a profoundly wrong direction still leaven their analysis with signs of hope and positive alternatives.
Put it this way: you’re posting something, even something negative, because you might think it could do some good, right? How about spelling out what that good is?
I’ve just read another blog post about someone who was accused of arrogance for not following people on Twitter just because they happen to follow him. And it’s driving me crazy – crazy enough to have left a comment on his post, and crazy enough to adapt it below.
There are many people out there who will tell you it’s a hard-and-fast rule of etiquette: if you don’t follow back, you’re a boor. (Some of them have suggested it’s a crime.)
This arbitrary law of mandatory reciprocity actually makes Twitter less useful, because unless you’re incredibly lucky, there are going to be people who follow you who aren’t that interesting to you. Maybe they tweet about their cats all day. Maybe they’re zealots for a religion, a political view or an operating system (cough) that you don’t believe in, share or use. Maybe their entire Twitter feed is devoted to complaints that other people don’t follow them back.
Or maybe they’re following a few dozen people, but you have several thousand following you, and if you follow them all back, then it’s going to flood your feed and you’ll miss some conversations you’d really like to have.
The functional purpose of following someone is because you want to hear what they have to say. That’s why Twitter created the feature; that’s how they suggest you use it.
If you just want to show your appreciation to someone for having followed you, then courtesy already offers a tool for that: the thank-you. It’s been around for millennia, and it has the virtue of being unambiguous. Twitter’s pretty good at delivering it, too.
What’s being invented here with the creation of arbitrary rules like following back isn’t etiquette; it’s a whole bunch of new reasons to take offense at someone else’s behaviour. And when we tell people have to make a tool less useful in the name of being polite (which is what demanding that people use lists to follow the people they’re actually interested in boils down to), all we’re doing is throwing up barriers to genuine connection and conversation.
Isn’t that the opposite of why we have courtesy in the first place?

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Creative Commons Licence. Please attribute to Rob Cottingham with a link to the content's original page on this web site. For more information, contact Rob at rob@robcottingham.ca.
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