servish, n, SUHRV-ish: Policies or practices designed to have the appearance of customer service, while in fact making onerous demands on a customer.
Purely hypothetical example — “Turned out when I bought my Canon A70 from London Drugs, all I was getting was a servish warranty. I got to lose my camera for four or five months while the company fixed the same damn problem three separate times.”
See our experience here.