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Mars needs megapixels!

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Everybody’s been ooing and aahing over the engineering triumph of Curiosity’s landing – which was, admittedly, pretty nifty. But to my mind, the real triumph doesn’t belong to the engineers. It belongs to the project managers.

Can you imagine how hard it must be to prevent feature creep on these things? Once you’ve agreed to a rock-vaporizing laser and a chemical camera, you just know somebody’s going to be banging on your door demanding 22.2 surround-sound and an optical Thunderbolt port. Before you know it, Curiosity has a wizard-driven interface, can format legal documents and integrates with Endnote. At that point, the only humane thing to do is take it around back behind the barn at JPL and give it a swift, merciful death.

Yes, the parachutes and rocket-powered sky-crane and all were amazing – well done, engineers. But it was project managers who said “no” to the eight-hundred-thousand-gallon shark tank (“Hey, you know what would make this even cooler?!” “Not a chance.”), and for that, science owes them a debt of thanks.

Certified!

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Originally published on ReadWriteWeb

So, speaking of certification:

Becoming an Eagle Scout is a big deal. It’s a lifelong title, and involves not only earning a fistful of merit badges, but organizing and leading a community service initiative. So returning that Eagle Scout badge in protest is a big deal, too… and as of today 150 one-time scouts have done it, in protest against the Boy Scouts of America’s decision to uphold its anti-gay membership policy.

I found out about it when fellow speechwriter Hal Gordon, who wrote for the Reagan Administration, blogged the letter he sent to the BSA (along with his badge), and linked to this Tumblr blog, Eagle Scouts Returning Our Badges. Have a look – the letters vary widely in tone, but I was struck by the passion and, very often, sadness.

On a happier note, have you checked out Mozilla Open Badges? To make it easier for people to get recognition for the skills and knowledge they’ve gained, Mozilla has created an infrastructure that allows organizations to issue and manage badges that people who earn them can display across the web. (Naturally, the first badge you earn is the “I really get badges!” badge.) You collect your badges in your Badge Backpack, and the idea is you’ll be able to display them on your blog, a company web site or your LinkedIn and Facebook profiles. It’s still a work in progress, but this could be the beginning of something awfully great.

A cartoon essay supporting the iPad (and stylus) as a drawing tool

Is the iPad ready for use by hand (and stylus)? Here’s how I vote “yes”.

Is the iPad ready for use by hand (and stylus)? Here’s how I vote “yes”. published on No Comments on Is the iPad ready for use by hand (and stylus)? Here’s how I vote “yes”.

Squinting? Here’s the full-size version.

A few months ago, Jon Mitchell wrote a great piece on ReadWriteWeb that spurred discussion about the viability of using your hand on your tablet for more than just pinching and zooming. He tried his hand (so to speak) with a stylus on an iPad, and found it wanting. Although I commented at the time, I wound up drawing a more complete response, and last week, ReadWriteWeb ran it.

The time elapsed is significant because of something that happened in the meantime: my birthday. More to the point, my birthday present: what Apple calls the new iPad and what everybody else calls the iPad 3. Doubling the resolution means my answer would have been more emphatic… not to mention drawn on a single screen instead of over two documents and pasted together in Photoshop.

Get out of my underwear drawer: mobile apps and privacy

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I like to think of the apps I load on my mobile devices as guests I’ve invited over. I want them to be themselves, relax, chat… but I also want them to have some level of respect for the place.

I don’t expect to find them looking through my underwear drawer.

But some apps do just that. (Provided you’re willing to accept “underwear” as a metaphor for your address book.) The moment you head to the kitchen to whip up a plate of cheese and crackers, they’re peeking into your medicine cabinet, flipping through your diary or perusing that photo album of awkwardly-posed boudoir shots you’d swear you’d hidden at the back of the bedroom closet.

App vendors will tell you (as they nervously scrunch and unscrunch your “Incredible Hunk” mini briefs) that they’re just trying to be helpful. And they would never, never use this information that they’ve just sent back unencrypted to their servers for anything except improving your user experience. Possibly also for a funny skit they’re doing for next week’s we-just-got-our-first-round-of-funding party. Did you notice your underwear is now sorted by texture? Isn’t that helpful?

And in the vast majority of cases, I think developers actually are trying to be helpful. They’ve had a cool idea, something that could be useful, and they can implement it with just a few lines of code. When most of your job involves seeing data in terms of its structures and relationships, it’s easy to miss the question of how that data’s owner feels about it.

Of course, there are vendors whose motives aren’t nearly as pure, and involve aggregate data mining (in the mountain-top-removal sense of “mining”) at best.

The point is, get out of my underwear drawer. Unless I’ve explicitly invited you over for that purpose, and believe me, it’s a very select few guests who fall into that category. (They’re the ones who get the good cheese and crackers.)

Boundaries, people.

(man on date) I'll have you know I'm plenty empathetic. I've seen every Khan Academy video on human emotion. Twice.

Emotional distance education

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I, too, know a little about emotion… like the way I feel about the online revolution.

We’re at a really amazing point in human communication. While digital technologies are being used in some trivial and/or mercenary ways, they’re also connecting us in fascinating, unexpected ones.

There’s a lot of unexplored territory here. And very often, you’ll find that people you know are communicating in unfamiliar ways, sharing things that haven’t been shared before.

Sometimes those will be mistakes. Sometimes they’ll be amazing innovations that lead to new possibilities. And most of the time, they’ll be somewhere in between.

For all of us, the trick is to avoid confusing unfamiliarity with danger. We should certainly explore the ramifications of what we’re doing. But take a good long look before you dismiss that strange thing your friend is up to on Facebook, or your sister is doing on her blog, as creepy, stupid or wrong.

Apart from the risks of judging lest ye not be judged, there’s one simple fact: it might not be too long before you’re doing it, too.

Cartoon originally published on ReadWriteWeb

(one scientist to another) Okay, yes. With the benefit of hindsight, it's a lot more likely you said

Do you still want to see this Odd Particle I’ve found?

Do you still want to see this Odd Particle I’ve found? published on No Comments on Do you still want to see this Odd Particle I’ve found?

We don’t really do cosmology here on Noise to Signal, unless and until someone creates a Large Hadron Collider for mobile devices. (Prediction: when that day comes, it will be on Android first.) But today’s Higgs boson announcement (or, maybe a little more precisely, today’s something-consistent-with-Higgs-boson announcement) is enormous.

Of course, I have to take that on faith, because any explanation of what this really means quickly spirals beyond my comprehension. This is going to be a tough one for the news folks out there to sink their teeth into, beyond variations on “At last, they’ve found something really, really important using something really, really expensive”:

Interviewer: So what have you found?

Scientist: Something consistent with the long-sought-after Higgs boson, a subatomic particle.

Interview: Wow. Just… wow.

Scientist: Indeed.

(ten seconds of dead air)

Interviewer: Sooooo… what are the practical implications of this?

Scientist: Ah, well, if we assume the universe math math math math math math, then math math math math physics math math math math math math.

Interviewer (hand over the telephone receiver, talking to the producer): Psst! Get me the guy who says the Large Hadron Collider is going to create a black hole and destroy the world.

I’d say our understanding of the universe may well have changed, but really what’s happened is the understanding of the people to whom we’ve delegated our understanding of the universe may well have changed.

Which is still huge.

What’s in a name? It’ll cost you $400/hour to find out.

What’s in a name? It’ll cost you $400/hour to find out. published on No Comments on What’s in a name? It’ll cost you $400/hour to find out.

Here’s my personal history of the matrix.

 Mid-70s: I come across the word “matrix” for the first time, probably in the dialogue of a James Blish Star Trek novelization. I have no idea what it means, but from the context, it may be something interesting. I therefore pepper my conversations with it, condemning myself to a further decade of virginity.
Late 70s: In math class, we learn about arrays and matrices. I’m terribly excited. This, in case you’re wondering, is the differential diagnosis for being a nerd.
1998: I discover Alex has a predisposition toward expressing problems as 2-by-2 matrices. Also, she’s the kind of person who says “matrices” and not “matrixes”. My determination to marry her redoubles.
1999: Alex and I see The Matrix in Toronto. Whoa.

And that was pretty much it… until tonight.

You see, my browser died in the middle of writing this, and the most recent draft I’d saved had next to nothing, which meant I had to go back to WordPress’s autosaved revision. (A fine feature, that – kudos, WordPress.)

That autosave was missing only one line of text… but what’s technology for if not the opportunity to spend five minutes searching for ways to avoid one minute of work? On the possibility* there was a more recent autosave, I did a little clicking on the very latest revision… which apparently meant I was commanding WordPress to compare a revision to itself.

That made the screen go completely blank, followed by a notification that the system was trying to avoid an endless loop, and then a self-destruct countdown. When the countdown ended, a black box appeared, along with green terminal-style lettering that typed out

Wake up, Rob.

And then

The Matrix has you.

This, it turns out, is a long-standing WordPress Easter egg. There’s been a fair amount of debate over the years over whether to remove it, but so far it’s survived.

I’m a little embarrassed that I had no idea it was there. But for a moment there, getting that message while writing about The Matrix freaked me the hell out.

* Actually, not a possibility – WordPress only ever maintains a single autosave. The More You Know™, people.

(TV news anchor) I've just been handed some breaking news... or to those of you on Twitter, 'that thing we've already been talking about for days.'

Broken news

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So, a cartoon about how digital technology is disrupting an older, established medium… drawn on my iPad.

I just got the iPad 3 (yes, I know, we don’t call it that… I do) with a much higher resolution, and drawing on it is everything I’d hoped for. It’s finally precise enough that I don’t feel I’m giving folks my second-best work when I’m using it.

But the thing I really liked is I could do this all as quickly as I did… right after seeing this tweet:

(I was going to point Katie to this cartoon, but it’s not quite what she’s looking for.)

 

We are all webmakers now.

We are all webmakers now. published on 1 Comment on We are all webmakers now.

“Freedom of the press is guaranteed only to those who own one,” wrote A.J. Liebling.

So it was pretty lucky that just as the concentration of media ownership was peaking, social media arrived – with easily-accessible tools that allow any of us to reach an audience of, theoretically, millions.

(I try not to get too starry-eyed about this. The social web is revolutionary, but you’d have to be kidding yourself to think affluence and privilege don’t play a role in who gets attention and who doesn’t. Still, the explosion of content and self-expression has been remarkable, and anyone who thinks that’s all cat videos and why-did-I-eat-that-third-burrito tweets should have a word or two with Hosni Mubarak.)

But the social web – the truly social web, where we’re able to shape our own relationships for our own purposes – faces serious threats. They come from old industries that feel their dominance challenged for the first time in generations, new industries that see the ideal Internet user as a walking Visa card with an amusing overdisclosure habit, and governments that were never really comfortable with this whole border-transcending self-organizing hierarchy-flattening thing in the first place.

And many of the platforms and services that drive a huge chunk of the social web are playing both sides. That amazing free platform with so many features and such extensive reach is great – until they drop a function that was absolutely critical to you, or change their rules, or lose your stuff…

…or tell you you’ve violated their terms of service and you’re locked out, and no, you can’t retrieve your content or your list of friends and contacts, and no, they don’t have to explain any further or offer you a chance to defend yourself.

Freedom of the 21st-century press is guaranteed only to those who can make one.

Which is why I’m head-over-heels in love with what the Mozilla Foundation has done, launching a broad initiative around webmakers:

The goal: help millions of people move from using the web to making the web. With new tools to use, projects to create, and events to join, we want to help the world increase their understanding of the web and take greater control of their online lives.

 

Mozilla Webmaker includes a wide range of projects, including software, apps challenges, tools, education and more:

If you love the open web like I do, you’ll probably be pretty psyched by what these folks are up to. And if you enjoy the breathtaking capabilities for self-expression, creativity, connection and collaboration that the social web is offering to all of us, you’ll want to get involved.

ROFL? No, RSID (Ruminating Silently In Despair)

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Originally posted on ReadWriteWeb

Sometimes I’m halfway through drawing something and it strikes me that I could take it from here in a few different directions. One might be funnier. Another might be more pointed. A third might give Alex a knowing smile. A fourth might crack me up but make absolutely no sense to anyone else (except a few people of extremely discerning taste, and I thank you).

It’s hard not to start weighing that decision strategically. Maybe whoever created the painting in today’s cartoon did just that, reasoning that funny stuff won’t be taken as seriously as bleak, painful, Mayor-of-Casterbridge stuff. (Wow: half a million Google hits on “mayor of casterbridge” and “depressing“.)

For me, the trick is to not overthink it, because that’s a sure route to paralysis. But I still second-guessed myself, and reworked a few things – from the conceptual (my first approach was too close to an earlier cartoon) to execution details (am I getting LOL syntax right?). After the cartoon was finished, I went back and changed “QUTE” to “CUTE” for the sake of clarity.

And that’s not counting the million other questions whirling around in my head, some reasonable, some… less so. How can I hope to get any SEO leverage in a space as crowded as cat images? Who should be doing the talking: the man or the woman? Should they both be women? But if they are, will people think think it’s a joke about lesbians owning cats? Can I legitimately draw a cartoon about lesbians owning cats, and – wait, do I actually want to? No? How can I change this so Adobe will send me a free copy of Creative Suite 6? Will people see this as a commentary on the Greek debt crisis? All those guys at the next table are drawing with Microns; should I stop working digitally? Oh my god, how did it get to be 11 o’clock?

I’d be lying if I said I’ve never thought about which approach would help a cartoon reach a wider audience, or make a better coffee mug. (Cough.) But ultimately, the goal is to create the cartoon I want to make, and then reach more of the people who will enjoy that cartoon.

So, LOL plus cat.

Let the healing begin.

(Speaking of a sure route to paralysis: so is trying to find a profound literary metaphor. I was about to launch into a “My Wacom pen must think it queer/to stop without a punchline near” epic poem, ending with “…and miles to go before I [Apple menu > Sleep].” Turns out I was confusing two Robert Frost poems. Also, confusing Robert Frost and Robert W. Service. Also, confusing a quick little writeup to go with the cartoon with a doctoral dissertation.)

 

Hold your horses there, Zuckerberg

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Originally posted on ReadWriteWeb

This is for every would-be Internet mogul who has yet to type </head> on their big project, but has already written the speech they’ll give when they ring the opening bell at the NYSE.

(I say this as someone who had very specific plans for putting the kids through university on the proceeds of our Second Life venture. Sigh.)

Not that there’s something wrong with dreaming of making it big when you read about the Facebook IPO or the Gurflr acquisition or whatever’s chewing up the trending topics in Silicon Valley this week. There’s a lot of pleasure in picturing yourself in the shoes of the latest tech gazillionaire.

But not nearly as much pleasure in walking in them. At least, not while they were treading the winding, rocky path you have to follow to get there: all that planning, building, reversing out of actual dead ends, plowing through the illusory ones, avoiding impending disaster, living through disasters that stop impending and start happening, nurturing a community of users, finding capital, running out of capital, getting hacked, making the wrong hire, losing the right hire to a better offer, finally gaining some traction and then promptly getting slapped with a patent suit, trying to decide when to hold back and when to scale…

…and knowing that for every Mark Zuckerberg, there are countless others who worked just as hard, were maybe just as smart, but who made just one wrong call, or had the dice come up snake-eyes at exactly the wrong time, or one month before coming out of stealth mode saw someone else launch with the same product.

It isn’t all or nothing, of course. It’s not like you either create Facebook or dress in a barrel for the rest of your life. Even when your web app dies a silent, unmourned death, you’ve learned something along the way, you’ve probably built relationships (and hopefully didn’t burn any), and if you have the appetite to set off on that path again, that’s capital you’ll be able to draw on.

Maybe more important is how you look at success. There’s room for a very few Facebooks in the world, and if that’s your definition of success, you’re almost certainly doomed to disappointment.

But if you see success in creating something brilliant or useful or entertaining that reaches – not multitudes – but enough people to make a real difference in the world, then you’ll see a lot more opportunity out there. And at least for me, letting go of creating everybody’s favourite thing creates the room to create nine people’s favourite thing.

Which, who knows? might well open up the creativity and experimentation it’ll take to create the Next Big Thing.

 

Renegotiation

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It happened to a friend not long ago: she showed up at the event where she had been hired to speak and met the organizer – who was wearing that patented sheepish grin that says “Now, don’t be mad, and above all please let me leave this room alive.” It turned out that my friend’s cheque wasn’t ready, that there were still a few hoops for it to jump through, but honest, it’ll be there soon! Five, six weeks, tops. Three months at the outside.

I’ve been lucky so far: I’ve been treated very well whenever I’ve spoken. Others haven’t been so lucky – and it isn’t always some last-minute hitch with money.

Sometimes it’s the empty room that you were told would be packed with cheering throngs. (“I don’t understand it – we posted about your speech on Craigslist. Once. Two months ago.”) Or an LCD projector that requires a dongle made in North Korean during the 1990s to Kim Jong-Il’s personal specifications. (“There must be even more pins!“) Or a little switch-up: “I know we asked you to talk about The Vision to Win, buuuuut… the last three speakers all spoke on that. So would you mind talking about advances in power density for molten salt batteries in electric vehicles instead?”

Also, I think you just voided your warranty.

Also, I think you just voided your warranty. published on No Comments on Also, I think you just voided your warranty.

You may have noticed that Pinterest has taken on new prominence here at Noise to Signal Global Headquarters in the past few weeks. There’s a good functional reason for that, as a quick look at the number of people who’ve been pinning my more recent cartoons can show you.

And there’s also a certain giddiness I feel when I see visual communication moving so firmly to the fore. I think – hope – we’re on the verge of a new age of visualization, where more and more of us are able to use everything from doodles to sophisticated rendering to explain, argue, persuade, imagine and entertain.

Sure, it’s being preceded by a wave of flotsam – not the least of which is the flood of mediocre-to-awful infographics that turn out to be neither. (I actually saw one today that has no graphics. It’s a table, filled with words. But it’s in bright text on a dark background, and there are many blocks of color, so it must be an infographic – and therefore a PNG file. It’s hard to imagine a more gratuitous screw-you to the visually impaired… not to mention to search engines everywhere.)

But I have every hope we’re soon going to see a new wave – tools large and small, shared expertise and an explosion of ideas and applications for images. Pinterest is just the pin-pointy tip of a very visual iceberg.

And here’s my particular chunk of ice and snow.

Bright + shiny = We need a strategy!

Bright + shiny = We need a strategy! published on 1 Comment on Bright + shiny = We need a strategy!

If you’ve been hauled into your boss’s office and handed a business magazine with some new social network splashed across the front page – “Flegmar: The hottest thing since GorbMeSilly!” – and told, “We need a Flegmar strategy right now!”

…then this cartoon’s for you.

And so is this blog post about life at Weneda Communications.

Awards luncheon: Cartoon-blogging at #12ntc

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Oh, sure, NTEN does a great job of recognizing technological innovation, community-building and superlative achievement (huge props to Farra Trompeter, this year’s NTEN Award honoree).

Yet there are so many more kinds of genuine excellence we could be celebrating, and these cartoons represent my modest suggestions for a few new categories.

Affection of displays

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Originally posted on ReadWriteWeb

The outrage a few weeks ago over the Etch A Sketch scandal (what to call it? “Shake-and-gate”?) was bad news for Republican front-runner Mitt Romney. But it was good news for one of my favorite toys of all time: Etch A Sketch is apparently having a big resurgence.

Which brings back some pretty fond memories. A lot of kids like me spent hours, hours leaning over their Etch A Sketches, twisting knobs with painstaking care, slowly creating images that would then vanish with a quick invert-and-shake. It was a lesson in impermanence and the virtue of nonattachment… and, at a less spiritual level, the ability to move your hands in one location to draw in another.

Thanks to those hours of Etch A Sketching, when the time came to operate a mouse for the first time, my brain wasn’t completely thrown. I not only recognized the separate location of movement and visual feedback, but welcomed it. And for a kid who’d managed to verrrrry carefully create the U.S.S. Enterprise with two knobs and a free Saturday afternoon, those first windowed interfaces held no terrors.

There may be some synchronicity at work in the timing of Etch A Sketch’s sudden surge in renown. It speaks to the 2-D image’s newfound status, whether it’s found in the explosive growth of Pinterest, the popularity of infographics, the increased emphasis on data visualization, the White House whiteboard (and Edward Tufte’s role as a White House advisor), or the growing prominence of visual practitioners like Dan Roam and Sunni Brown.

Communicating visually crosses boundaries of language and literacy; it conveys ideas quickly and memorably; and it creates social objects for resharing, pinning and posting. Of course, it’s also open to spectacular abuse; a little fiddling with colors, shapes or proportions, and you can create a highly persuasive but deeply misleading image.

All of this suggests to me that we might want to revisit our schools’ curricula. We place a lot of emphasis – rightly – on reading and writing skills, on how to construct a sentence and organize an outline and structure an essay. Visual communication doesn’t get nearly the same attention, which means we aren’t teaching kids (or adults) how to communicate effectively with images. And we definitely aren’t giving them the critical skills to know when an image is lying to them.

Visual communication is rapidly becoming crucial for anyone who wants to explain, persuade or inform… and that’s an awful lot of us. And we should be encouraging kids to develop the skills involved.

And until curricula make that leap, sitting down with them over an Etch A Sketch may not be a bad first step.

Dr. Changelove – making tech change happen in your organization: Cartoon-blogging at #12ntc

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Another cartoon-blog from the Nonprofit Technology Conference. (Thanks again to NTEN for having me, and Rally for flying me in! Catch the work Kate Rutter and I did at the conference here.)

This one’s from Dr. Changelove, or: How My Org Learned to Stop Worrying and Love Technology. It was one of the strongest panels I’ve seen in a while, featuring Rose de FremeryDahna Goldstein and Marc Baizman (who went out of his way to make me feel like a rock star, and then delivered a terrific Ignite talk on improvisation).

 

Social media policy: cartoon-blogging #12NTC

Social media policy: cartoon-blogging #12NTC published on No Comments on Social media policy: cartoon-blogging #12NTC

It was another great Nonprofit Technology Conference, my second in San Francisco… and my second cartoon-blogging outing for my friends at NTEN.

This time around, the good folks at Rally – a social fundraising platform, and the folks behind a very cool workspace – sponsored the graphic recording effort.

Which meant there were not one but two pens flying during various keynotes and breakout sessions. My colleague was the amazing Kate Rutter, who manages to combine detail, structure and composition in ways that amaze me. You can see the results of our work here.

Here’s the first of a series of cartoons and cartoon-blogging notes: a record of the session on social media policy, led by Idealware’s Andrea Berry and Darim’s Lisa Colton and centered around their free social media policy workbook.

Unintended consequences

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It’s the dying moments of the Nonprofit Technology Conference in San Francisco. I’ve been cartoon-blogging like a madman – updates to follow – but in the meantime, thought I’d share a sketch from the flight down.

TTYL!

Time to put the “not” in “notifications”

Time to put the “not” in “notifications” published on No Comments on Time to put the “not” in “notifications”

I’m not sure when it happened. But at some point my laptop and smartphone stopped being places of work, creativity, conversation and leisure, and started being the dashboard of a highly-strung car. Suddenly, I’m surrounded by notifications.

Three new email messages. Five things just happened on Facebook. Four people have mentioned, DM’d or retweeted me on twitter. Six Google+ alerts. LinkedIn on the iPhone now feels the need to notify me that I can always check it to see what my contacts are up to. (That has to be the ultimate meta-reminder: an app reminding you that it still exists.)

And if I still don’t feel like I have the pulse of my system at my fingertips, I can install a shareware utility to notify me of all sorts of involuntary muscle movements on the part of my operating system and applications. “Backup complete.” “Word just updated itself.” “Photoshop just completed peristalsis.”

And it’s all too much. Because every one of those notifications conveys the same red-badged “deal-with-me-NOW” sense of extreme urgency, whether it’s a DM that my house is on fire and I should do something about it, or the announcement of the new Rabid Parakeet in Angry Birds. When everything’s important, nothing’s important.

The first few times I experienced notifications, I felt like the Terminator, with that cool heads-up display constantly alerting me to my surroundings, feeding me tactical data. After a while, though, it just feels like being 10 years old in the back seat with a pesky sibling who keeps poking you in the side.

Besides, once I have badges on my iPhone apps with numbers like “62” on them, the game is lost anyway, and all that those notifications are doing is rubbing salt into the wound.

Originally posted on ReadWriteWeb

Snarktivism

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Originally posted to ReadWriteWeb

By now, you’re probably familiar with the #stopkony phenomenon. If not, here are some main points:

  • Joseph Kony is the leader of the Lord’s Resistance Army, which has done truly horrific things to people, particularly children, in Uganda and now in the Central African Republic, DR Congo and southern Sudan.
  • The charity Invisible Children launched its latest YouTube video — an emotionally wrenching (and arguably manipulative) 30-minute piece that argues for Kony to be captured and brought to justice. The production values and style of the video are aimed squarely at young viewers.
  • The video exploded online, reaching 70 million views in only four days. That’s driven in part by the hugely emotional content, and by its explicit call to action: “Unlike any home- or corporation-made viral video, it can and does explicitly ask viewers to share it, almost to the point of a guilt trip. And share it methodically.”
  • As the hashtags #kony2012 and #stopkony trended on Twitter – driven in part by celebrity involvement, a target of the campaign – criticism mounted.

That criticism and the response to it have become a passionate debate over philanthropy and advocacy – from whether “awareness-raising” is a useful goal or one that saps energy and attention from the harder but more important work of building lasting change; to whether steering scarce resources and attention to arresting one man is a good idea; to how Western charities and their supporters can support positive change in countries like Uganda without engaging in a kind of western-savior cultural and political imperialism.

But along with that conversation, there’s also been some disdain for the thousands of thousands of young people who were moved to participate for the first time on any issue, let alone an international one. “Slacktivism” is the insult of choice. And the risk is that drowning their enthusiasm in derision will turn them off activism altogether. Or it may further alienate them from the organizations and approaches that are building lasting, long-term progress on self-determination, self-reliance and social justice – the kind that takes the big picture into mind.

Can those organizations learn from Invisible Children’s viral success? That would be ideal – but it’s not like they can treat the approach as a template. Global Voices co-founder Ethan Zuckerman says it well:

The Kony story resonates because it’s the story of an identifible individual doing bodily harm to children. It’s a story with a simple solution, and it plays into existing narratives about the ungovernability of Africa, the power of US military and the need to bring hidden conflict to light…. What are the unintended consequences of the Invisible Children narrative? The main one is increased support for Yoweri Museveni, the dictatorial and kleptocratic leader of Uganda….As someone who believes that the ability to create and share media is an important form of power, the Invisible Children story presents a difficult paradox. If we want people to pay attention to the issues we care about, do we need to oversimplify them? And if we do, do our simplistic framings do more unintentional harm than intentional good? Or is the wave of pushback against this campaign from Invisible Children evidence that we’re learning to read and write complex narratives online, and that a college student with doubts about a campaign’s value and validity can find an audience? Will Invisible Children’s campaign continue unchanged, or will it engage with critics and design a more complex and nuanced response?

In the changing world of volunteer activism – particularly with the rise of social networks – non-profits are finding they have to change too, often fundamentally. That’s one of the key insights of Beth Kanter and Allison Fine’s book The Networked Nonprofit, which argues organizations have to become more open, and engage with their supporters more as peers and free agents than as volunteers slotted into pre-defined roles.

Harnessing the energy of a #kony2012 – and ensuring it does more good than harm – is one more challenge they’re facing.

Evernote: We are all one with the Trunk

Evernote: We are all one with the Trunk published on 5 Comments on Evernote: We are all one with the Trunk

Originally published on ReadWriteWeb

There’s always the risk when you first step into the world of productivity that you lose yourself — that you spend far more time immersed in productivity books, lectures, podcasts, videos and apps than you doactually being productive. That instead of Getting Things Done, you’ll Get Productivity Books Read.

I got into productivity kind of sideways. I read Susan RoAne’s How to Work a Room out of desperation shortly after leaving university; I offered to stand as a little-to-no-hope candidate for a political party, and I urgently needed a crash course in how to walk into a room full of strangers and actually talk to some of them. I was nervous, because the title sounded like the kind of icky insincerity I’d hate to embrace – but to my happy shock, her advice was excellent. True, that wasn’t a productivity book as such. But it was the gateway drug that led me to try out the Day-Timer system.

And then I read Stephen Covey’s 7 Habits of Highly Effective People. It achieved the absolute sweet spot for any author hoping to sell sequels, in that it completely changed my perspective on personal productivity while in no way altering my behaviour. Again, not a productivity book as such… but it teed me up to read Getting Things Done.

Like 7 Habits, GTD changed my outlook but also started me down the road to some degree of organization. Anyone who’s seen my desk since then can tell you that hasn’t been a road without detours, hairpin turns, switchbacks and at least one head-on collision with the 18-wheeler of my-god-where-did-all-this-paper-come-from. (All of which inspired this at one point.)

But I’m back on the productivity straight-and-narrow these days. I’m using OneTask to remind me that what I’m doing right now isn’t tracking down interesting hashtags on Twitter; WriteRoom to bang out text without distraction; and a few OmniGroup and 37Signals products to figure out what comes next. And – efficiency of efficiencies – I managed to marry not only the most interesting and amazing person I know, but Earth’s best early warning system for life-altering productivity tools. (She’s the one who first clued me into Evernote.)

When I first posted this on ReadWriteWeb yesterday, Tom Davey commented to point me to Org-mode, a plain-text organizer/note-taker built on the Emacs text editor. Which is kind of appealing, but it’s not going to be my thing. Here’s what I wrote back:

Wow, Org-mode looks elegant as hell: simple, completely open, and easily sync-able across devices. Thanks for pointing me to it!

The lack of a GUI appeals to my inner Neal Stephenson. Unfortunately, the lack of a GUI also falls prey to my outer Rob Cottingham. I must have my eye candy.

For some of us, there’s something to that. I listened to the second episode of a new podcast,Mikes on Mics, last night, and they were talking about GTD. If I remember it correctly, @mikevardy mentioned that he just likes the look and feel of his favourite task manager, and @mschechter suggested that liking the way a place looks – either your office surroundings or your digital environment – means you’re much more likely to actually work there.

And while I’m mentioning Mike Vardy, I should add that I’ve been finding his blog a great read on all things productive.

What productivity gems have you uncovered? Or are you one of those amazing people who keeps lists of tasks, priorities, dependencies and deadlines in some hyperdeveloped lobe of your brain?

From our vaults: for the GTD crowd

From our vaults: for the GTD crowd published on No Comments on From our vaults: for the GTD crowd

I’m in the middle of writing up the post to accompany this week’s ReadWriteWeb cartoon, which is about productivity tools. And I’ve just realized I’ve never posted this thing here. I made it and posted it to my blog several years ago after being very impressed with David Allen’s book, but feeling a little pessimistic at the prospects of my actually making it work.

As it turned out, the book really did make a difference. Nobody would ever mistake me for a professional organizer, but it helped me get more on top of things than I’d been in a long time.

He sees you when you’re surfing, he knows when you’re on Skype…

He sees you when you’re surfing, he knows when you’re on Skype… published on No Comments on He sees you when you’re surfing, he knows when you’re on Skype…

Originally posted on ReadWriteWeb

It was just over a week ago that the Canadian government was preparing to table its new Internet surveillance legislation.

For the Conservatives, it was supposed to be a very good week. Tough posturing on crime has been a vote-winner for them in the past, and the only people who care about civil liberties are those herbal-tea-swilling vegan-sashimi-ordering bicycle-riding bleeding hearts* who’d never vote for them anyway – right?

And then Public Safety Minister Vic Toews went and said something that galvanized a community that went far beyond the herbal-tea-swilling crowd. Replying to a questioner in the House of Commons (or “House of Representatives” to Americans, Australians and New Zealanders), he said:

We are proposing measures to bring our laws into the 21st century and to provide the police with the lawful tools that they need. He can either stand with us or with the child pornographers.

The government promptly rebranded the bill, hastily changing its name from “Lawful Access Act” to “Protecting Children from Internet Predators Act.” And all holy hell broke loose.

This being Canada, by “all holy hell” I mean there was a hashtag – #TellVicEverything. Twitter’s Canadian users bombarded Toews with the mundane details of their lives. One of the country’sleading voices for online freedom, Michael Geist, summed it up:

Yesterday’s Twitter-based #tellviceverything was the perfect illustration for how the Internet can fuel awareness and action at remarkable speed. Through thousands of tweets, Canadians used humour to send a strong message that the government has overstepped with Bill C-30 (my favourite remains @kevinharding’s Hey @ToewsVic, I lost an email from my work account yesterday. Can I get your copy?). Alongside the Twitter activity are dedicated websites, hundreds of blog postings from commentators on the left and right of the political spectrum, thousands of calls and letters to MPs, and nearly 100,000 signatures on the Stop Spying petition at Open Media.

By the end of the week, several of the country’s editorial pages that are normally pretty sympathetic to the Conservatives’ agenda had swung against them on this issue. A Twitter account appeared, revealing purported details of Toews’ personal life, and then went dark again. And the government was signalling it might be open to amending the bill, with at least one Conservative Member of Parliament saying it’s “too intrusive as it currently stands.”

This isn’t the first time our politicians have accused defenders of privacy and civil liberties of siding with child pornographers. But it’s the first time it’s backfired this spectacularly.

Maybe it’s because Canada’s net activists were spurred by the success of the fight against SOPA/PIPA in the United States (a fight many of us played some small role in waging). Maybe it’s because we’ve become a little more sensitive on online privacy issues, after a few high-profile clashes with social networking giants. Or maybe it’s just that we won’t tolerate being lumped in with terrorists, child pornographers, thieves and counterfeiters whenever it suits a politician’s or lobbyist’s communications strategy.

Whatever the reason, Canada now has a northern counterpart to the wired community’s newfound activism in the US. And #TellingVicEverything is only the beginning.

Or as I call them, “my people”.

When commenters attack!

When commenters attack! published on 2 Comments on When commenters attack!

When I posted this on ReadWriteWeb a year and a half ago, I got into a back-and-forth with someone that got my back and my dander up, which I don’t have to tell you completely distracted me from actually posting it here. So, at long last, here’s a coveted LOST NOISE TO SIGNAL, sure to be a collector’s item.

No, it’s not all commenters on Digg. Or on YouTube. Or, or, or.

But a whole lot of them seem to be lying in wait to sink their teeth into the nearest virtual pantleg… or exposed jugular. The culture of vehement attack and merciless ridicule is still virulent in a lot of places online. (The whole “You Suck At…” meme is only the latest example.) (See? Proof that this was a long time ago. –Rob, 2012.)

I’ve heard the advice that the you deal with that kind of attack by growing a thick skin, having a sense of humour about it, and generally hardening your heart and pretending it doesn’t hurt. It’s the same advice we used to give bullying victims before we discovered it just encourages jackasses to become bigger jackasses.

Anyone building or managing an online community has a responsibility to keep the oil slick of aggression out of the conversational coastal wetlands. That doesn’t mean there aren’t lively or even heated disagreements, but that users aren’t aiming to actually wound each other. And that responsibility isn’t just to users; it’s to the business or organization behind the community, because that kind of toxic behaviour rubs off on their reputation.

I won’t pretend it’s easy, especially with the entrenched culture of an established community. But civil behaviour ought to be the expected norm of online community, not the welcome exception.

To make a long story short

To make a long story short published on No Comments on To make a long story short

Originally published on ReadWriteWeb

I’m somebody who can, uh, go on. At length. About nearly any subject. Ask anyone who’s taken one of my classes… or read one of my blog posts once I get on a roll.

So I can understand why I’ll get the odd “TL;DR” in response. And I try not to take it personally; instead, I look on it as a reminder to pare my text down, murder my darlings and generally indulge myself a little less.

That’s on a good day.

On a bad day, I mourn the rapid decline of human civilization, curse people’s can’t-be-bothered-to-read-anything-longer-than-a-tweet mentality, and generally grumble about “kids these days”. I imagine scenarios where the instructions for disarming a doomsday weapon are three paragraphs long, and nobody on the planet has the attention span required to get through them.

And I’m finding my bad days now outnumber my good days by about five to one, and rising.

In fact, there are times when I…

No! Wait! Don’t go – the post is almost over! You’re almost at the comment form!

State of the Union: What’s more, China is overtaking us on strategically crucial SERPs.

State of the Union: What’s more, China is overtaking us on strategically crucial SERPs. published on No Comments on State of the Union: What’s more, China is overtaking us on strategically crucial SERPs.

Watching the State of the Union, I’m wondering what would happen if President Obama announced he was supplementing the Peace Corps by launching an SEO Corps.

Where were you when the sites went out?

Where were you when the sites went out? published on No Comments on Where were you when the sites went out?

Originally posted on ReadWriteWeb

SOPA and PIPA, the twin bills before the U.S. Congress, may not be dead dead. But after the past few weeks of protest, culminating in Wednesday’s remarkable day of action, they’re not looking at all well.

Votes on both bills are now delayed indefinitely. (Or, to put it in terms the MPAA would understand, they’re in development hell.) Former sponsors are now fleeing for higher ground; the bills’ supporters are fodder for The Daily Show and The Colbert Report.

This doesn’t mean that victory is ours, that our enemies scatter before us as frightened rabbits, and that the sun of the unfettered Internet will shine for a thousand generations.

Big media will try again, and again, and again, and judging from the contempt that industry representatives expressed for the bills’ opponents, their next foray won’t be much more enlightened than this one. And both Sen. Harry Reid and Rep. Lamar Smith released statements that stressed entertainment industry jobs but made no mention of the economic importance of the Internet. (Each made passing reference to “innovation.” This, in 2012, represents progress.)

“We should delight in the stand we’ve taken in favor of things like, say, notifications, and trials, and proof before censoring someone,” Clay Shirky wrote this week, “but we should get ready to do it again next year, and the year after that. The risk now is not that SOPA will pass. The risk is that we’ll think we’ve won.”

True. Sobering. And important.

But in the meantime, if you blacked out your blog, slapped a banner on your avatar, wrote a letter to the editor, or contacted a Senator or House Representative to let them know where you stand, you can take a little pleasure and pride in what you’ve accomplished. And then let’s work to turn this success into the enduring, effective movement we’ll need to make it last.

P.S. I’m in Canada, but I still took Noise to Signal offline on the 18th. The ramifications of SOPA/PIPA go well beyond American borders, I have plenty of American readers (and friends)… but most of all, I love the open Web, and I don’t like to see it threatened.

Great moments of 2011: Instagram was made for this

Great moments of 2011: Instagram was made for this published on No Comments on Great moments of 2011: Instagram was made for this

Can we all acknowledge a debt to Rep. Anthony Weiner for providing the kind of crisis management case study that will make PR instructors’ lives easier for generations to come?

That’s it for our 2011 retrospective, except for two cartoons that never made it beyond the really rough draft stage. Here’s one about Kenneth Cole’s ill-fated Arab Spring tweet (the caption would have made it clear that this is any CEO speaking, because this guy doesn’t look a thing like Cole):

(exec lecturing staff) THINK, people! The news cycle is almost over, and we still don't have a plan for making me look like an insensitive jackass!

And this one was going to be about Facebook’s new Timeline feature:

Oh, god! I just scrolled down and saw a video of my own conception!

Except that I realized it was actually just a take on this brilliant tweet from during Mark Zuckerberg’s demo back in September:

https://twitter.com/heyitsphil/status/116928096485113859

And that’s that, folks – now go do some funny stuff so I have things to draw this time next year.

Great moments of 2011: Thin-skinned

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I’m going to guess that for the student in question, this wasn’t the tweet she’d have chosen to see broadcast around the world. And maybe if we all applied that test each time we posted something, we’d have a lot less meaningless fluff in our activity streams… but what we lose in fluff, we gain in blandness.

Today is our big 2011 blowout sale – everything must go, and the price of each cartoon has been slashed in half, from the already-reasonable zero to the insanely ruinous zero. (How do we do it? Volume.)

Next up is the last post. Hope you like it.

Great moments of 2011: And it never forgets

Great moments of 2011: And it never forgets published on No Comments on Great moments of 2011: And it never forgets

We’ll wrap up our look back at 2011 this week – and hey, only half a month after the end of 2011 Retrospective season – and start with a flashback to March, GoDaddy CEO Bob Parsons, and those elephants. In case you, unlike an elephant, are capable of forgetting, here are the broad strokes:

In March, Parsons uploaded a video himself shooting and killing an elephant in Zimbabwe, and there was an immediate outcry. Parsons’ defence that the killing was an act of humanity, helping villagers protect their crops and providing a little badly-needed meat, was undermined by the video itself, which was flippant and self-promotional.

(The video has since been re-edited to replace the initial title labelling it a vacation video and to remove the shots of Parsons standing triumphantly over the elephant, and the AC/DC music that ran over the footage of villagers — wearing GoDaddy caps — stripping meat off the elephant’s carcass, as well as closeups of the villagers and company logos.)

By the way, this week’s cartoons are hot off my (virtual) notebook, rough edges and all. Hope you enjoy them!

Apple’s product development process REVEALED!

Apple’s product development process REVEALED! published on No Comments on Apple’s product development process REVEALED!

Originally published on ReadWriteWeb

As you get older, you start to see the great cycles of life emerge. Hope and disillusionment and hope again; pride crushed by defeat and then rising again; and of course, the rising wave of speculation in advance of every Apple product launch.

No surprise, then, that Morgan Stanley analysts are getting buckets of news coverage this week for predictions of a March iPad 3 release and aJune iPhone 5. They join plenty of other pundits, and the predictions are more or less coalescing around quad-core chips, a higher resolution screen for the iPad and a slimmer profile for the iPhone.

Here is the part where I’m supposed to write that people who obsess over those product rumors (unless they’re investing in Apple or its competitors) are shallow fools destined to spend the next Apple keynote gnashing their teeth in fury that the latest new iDevice doesn’t come with the tachyon emitters that MacRumourLicious.com swore were coming.

Except that I get it. I understand the appeal. For a lot of us, speculating about the next iPhone’s processor or whether the iPad’s touch-screen will be pressure-sensitive (yes, fine, I’m the only one speculating about that) or what the next version of Android will offer is about more than just speed ratings or raw performance. It’s about what we can do with the new features or increased power of the device: what we’ll be able to create, how we’ll be able to collaborate, and how we can foster richer and more satisfying connections with each other.

OK, it’s also about whether the next version of Angry Birds will be able to have 3D-rendered shadows and photo-realistic explosions. But it’s also about that humanity-lofty stuff, too.

P.S. – MacRumourLicious.com is actually available. This is your chance to launch your Mac rumour empire.

(woman looks at smartphone while coworker assembles odd little devices) Our days as anonymous builders of reality distortion field emitters may be over.

Outed!

Outed! published on 1 Comment on Outed!

Here’s a quick doodle about this week’s release of Apple’s Supplier Responsibility Report, listing the companies behind 97% of Apple’s material and services spending.

Apple’s committing to a new level of transparency as the first tech company to join the Fair Labor Organization – at a time when scrutiny of working conditions at Apple’s suppliers is at an all-time high, and the company is facing mounting criticism.

I’ve done some work with the sustainability and social justice certification community, and it warms my heart to see consumers increasingly concerned over the  ethical behaviour of the companies they deal with. Apple has probably attracted so much attention because toxic, abusive and exploitive working conditions clash so powerfully with its brand. Here’s hoping that once people get a taste for this kind of ethical accountability, they demand more of it – from Apple, but also from the thousands of other brands they choose from.

Just not my type

Just not my type published on No Comments on Just not my type

There’s a special appeal that Myers-Briggs personality types hold for folks in the online space. Maybe it’s because of the appeal of a simple yet exhaustive taxonomy that can capture the whole spectrum of human variation. Maybe it’s because you can quantify it, plot it on a graph and measure it against other people’s – kind of like Klout for your soul.

Or maybe because people can drop it into a Twitter bio, and reveal their inner selves in just four characters, which helpfully leaves room for the words “passionate about B2B marketing for rotor arm assemblies” along with that that quote that Gandhi apparently never said.

Whatever the reason, it at least suggests that in a world so often dominated by metrics and conversions, we’re still up for a little introspection. Especially if it leads to an embeddable web badge. I take comfort from that.

Great moments of 2011: Rekindled

Great moments of 2011: Rekindled published on 4 Comments on Great moments of 2011: Rekindled

I think I’ve said this before. But no matter how interesting the book I’m reading is, no matter how important the subject matter, no matter how well-written and absorbing – if I’m reading it on the iPad, I can constantly hear the whispering of all the apps I could be using instead. That said, I read a lot of stuff on the iPad (both iBooks and Kindle), and I imagine the same would be true on the Fire.

On a related note, while we were flying back from our holiday a few days ago, my daughter looked up from her book, past me and my iPad, and over to the device in the hands of a passenger across the aisle. Her eyes went wide: “What’s that?”

“It’s called a Kindle.”

“It looks just like paper! Is it electronic?”

“Yep.”

“Wow.”

One last longing glance, and then back to her book.

Great moments of 2011: PlayStation Network outage

Great moments of 2011: PlayStation Network outage published on No Comments on Great moments of 2011: PlayStation Network outage

No review of the great online moments of the past year would be complete without the disastrous PlayStation Network hacking attack and subsequent damn-near-six-week outage… not to mention Sony’s lengthy failure to address it publicly… and the hacking a month later of Sony’s Online Entertainment Network, exposing 24 million users’ info… and Sony’s imposition of new terms of service in September that require users to agree not to sue the company or join class-action suits.

By the way, I love Little Big Planet. Love it.

Great moments of 2011: YouTube meets Maria Aragon meets Lady Gaga

Great moments of 2011: YouTube meets Maria Aragon meets Lady Gaga published on No Comments on Great moments of 2011: YouTube meets Maria Aragon meets Lady Gaga

Five days into 2012, and I’m still dwelling on the past… but what a great bit of the past to dwell on. How many talented little girls and boys were spurred to pour even more of themselves into their art because of this?

It takes fantastic ability, and a lot of work, for someone like Maria Aragon to do this. (It also takes an enlightened attitude from Lady Gaga and her record label; reflect for a sec on just how quickly a cease-and-desist letter or a DMCA takedown notice to YouTube would have ended this story.)

In case you haven’t seen (and heard) it already, here’s Ms. Aragon:

Great moments of 2011: Cloud computing

Great moments of 2011: Cloud computing published on No Comments on Great moments of 2011: Cloud computing

Here at Noise to Signal, we enter 2012 the way we enter any brave new unexplored world: back-end first, eyes fixed firmly on the past. In that spirit of fearless retrospect, here’s the first of a series of cartoons looking back at the highlights of last year.

#SOPA opera

#SOPA opera published on No Comments on #SOPA opera

Cartoon originally posted on ReadWriteWeb

PLEASE NOTE: This cartoon is made available under a Creative Commons license. If you think it might be useful to you in your (non-commercial) advocacy against SOPA and in support of the open web, then please: use it. No need to wait for permission. If you can credit me and link to this page, that would be lovely.

This was going to be the usual frothy-essay-ending-on-a-reflective-wistful-note that usually accompanies my cartoons, but it turns out that the House Judiciary Committee will resume its SOPA markup debate on Wednesday.

SOPA, if you haven’t been following this story, is the Stop Online Piracy Act (see the Wikipedia article) currently before the U.S. House of Representatives. It opens up some breathtaking new avenues for government and private-sector copyright holders to take action that would – in the opinion of its critics, including yours truly – be deeply damaging to the fundamental nature of the Internet.

Folks like the Electronic Frontier Foundation, Creative Commons, Mozilla and Google have all come out swinging against it (and PIPA, SOPA’s sibling bill in the Senate). And so have 83 of the inventors and engineers who actually helped to build the Internet, in a dramatic letter released on Thursday:

If enacted, either of these bills will create an environment of tremendous fear and uncertainty for technological innovation, and seriously harm the credibility of the United States in its role as a steward of key Internet infrastructure. [….] All censorship schemes impact speech beyond the category they were intended to restrict, but these bills are particularly egregious in that regard because they cause entire domains to vanish from the Web, not just infringing pages or files. Worse, an incredible range of useful, law-abiding sites can be blacklisted under these proposals.

Still, even House Democrat Zoe Lofgren acknowledges that the bill’s supporters probably have the upper hand in Congress. But, she adds, “that is because you have not yet been heard from fully yet. That is very much subject to change.”

So it is. If you’re from the United States, I hope you’ll consider the arguments around SOPA and PIPA. And then I hope you’ll contact your elected representatives and let them know what you conclude. (Here’s a list of House and Senate* offices. And here’s a tool that opponents to SOPA can use to contact their representatives.)

* * *

* I know – it’s built in Cold Fusion. And they’re deciding the future of the Internet.

 

Woman has dumped drink on man's head. Man's friend says 'I'd say the key metric here is your bounce rate.'

We just didn’t click

We just didn’t click published on No Comments on We just didn’t click

Originally posted on ReadWriteWeb

As I was drawing this one it occurred to me that if you look at nearly any piece of web terminology long enough, it starts to seem vaguely smutty.

Sometimes it doesn’t take any contemplation at all; Facebook should feel downright embarrassed about pushing “frictionless sharing”. (No, I’m not drawing that one – at least not here. This is a family site, bub.)

And don’t get me started on HTTP status codes – although, sadly, it’s the client errors that seem the most compelling. Between 417 (“Expectation Failed”), 405 (“Method Not Allowed”) and 429 (“Too Many Requests”), they tell the story of two tragically incompatible people who should never have hooked up in the first place. “And when he woke up the next morning, she was 410.”

Anyway, to everyone who’s been up to their eyeballs in web analytics this week, this one’s for you.

(man on talk show tells host) I got famous the same way everyone else does these days: my Reddit IAmA got turned into a blockbuster summer movie.

IAmA Cartoon. AMA

IAmA Cartoon. AMA published on No Comments on IAmA Cartoon. AMA

If you hang out on Reddit, then you’re probably well acquainted with the phenomenon of the IAmA. It stands for “I am a…” and usually ends with either “AMA” (“ask me anything”) or “AMAA” (“ask me almost anything”).

It’s also one of the most fascinating things the web’s offered in a while – which, given that it’s entirely text-based, is pretty remarkable.

The concept is simple: someone steps forward, identifies something remarkable about themselves to the Reddit community, and invites questions — for instance, “IAMA former DisneyWorld employee… AMAA“. And then the questions and answers start to fly.

The results are often glimpses into worlds we often don’t see; as I write this, an IAmA from a man who “was in a BDSM 24/7 total power exchange relationship for 3 years” is having a frank discussion with a few dozen Redditors (including a few admirably measured responses). Or maybe you might have enjoyed “IAmA Nerfer – I mod Nerf guns for enhanced function and occasionally alter appearance for costume pieces.” Or “I am youtube user Cotter548, AKA the inventor of the Rickroll. AMA.

It’s not all wonderful. Some IAmA’s don’t catch fire, and most get their share of dumb comments and idle banter. But the actual conversation, particularly from the subject of the IAmA, is often riveting.

Sometimes the appeal is voyeurism. Sometimes it’s the chance to open up to someone who shares some deeply personal pain of yours.

But mostly, when it works well, it’s because IAmA lets us connect with another person on some of their most interesting terrain, or broadens our understanding of a phenomenon of the moment. I was one of those who was blown away by Zach Wahls, the 19-year-old whose articulate, powerful defence of his two mothers became a viral rallying point for supporters of marriage equality. Coming across his IAmA was a little like actually getting to meet the guy. (And it happened thanks to Sushubh Mittal, who pointed me to it on Google+… and thus helped to spur this cartoon.)

We get very taken with technologically intensive ways of making digital conversation more appealing and engaging. But it’s worth remembering that some of the most compelling interactions we have — whether they’re in tomorrow’s 1080p 3D video with aroma-enabled augmented reality, or the kind of extended plain-text comment thread I could have read 30 years ago on dial-up — are the ones that let us share a little of each other’s authentic lives.

(Terminator robots hunt for two people in a post-apocalyptic future - one of them tells the other) Oh, that reminds me - Happy Cyber Monday.

Hasta la Visa, baby

Hasta la Visa, baby published on No Comments on Hasta la Visa, baby

First published on ReadWriteWeb

There’s a lot to like about Cyber Monday – the day online retailers try to woo us out of the big box stores and into virtual ones – over Black Friday.

First, you can do Cyber Monday in your pyjamas. Hell, you can do it with no clothes at all. Black Friday (as the court order the mall sent me makes very clear) is not pants-optional.

Second, number of people pepper-sprayed by a competing shopper on Cyber Monday: zero. On Black Friday: at least 20.

Third… well, actually, I’m right back to number one. If I’m going to engage in naked consumerism, then dammit, let it be naked consumerism.

(frustrated laptop user) Well, that was a total waste. I just thought of an idea that's too long for Twitter, too short for Google+ and too smart for Facebook

The beast must be fed

The beast must be fed published on No Comments on The beast must be fed

Originally published on ReadWriteWeb

Yes, yes, the Internet is killing old media companies. But every once in a while, they take their revenge. They put us through agony over the threats of god-awful legislation like SOPA, currently before the U.S. Congress. They cackle as Canucks and other non-Americans grind their molars to dust every time we click on a video, only to see those dreaded words, “This video is not available in your jurisdiction.”

But their sweetest vengeance, the schadiest of schadenfreudes has to be the moment when it dawns on each of us that, having created a blog, Twitter feed or YouTube channel, we have to feed the damn thing with content.

If you start taking this stuff seriously, then the voraciousness of the content beast can be all-consuming. That struck home in Larry Carlat’s essay in last week’s New York Times magazine, about how his Twitter addiction cost him everything.

None of his symptoms resonated until this one: “When I wasn’t on Twitter, I would compose faux aphorisms that I might use later.”

Gulp. Oh, god. Yeah, I’ve done that. Worse, I’ve been the jackass who stops after saying something in a conversation, and then says out loud that I should remember to tweet that.

Apparently offline conversations and relationships aren’t just fodder for online content streams, just as cats and accident-prone children aren’t just props for mad-viral YouTube videos. They serve other purposes as well.

And as soon as I find out what those purposes are, I’ll tweet them.

* * *

The Washington Post’s Comic Riffs blog is a terrific source of news and commentary on comics and cartooning. And they’re looking for nominations for your favourite webcomic.

If you have one in mind (cough, cough, modesty forbids), just leave a comment on their blog post.

(flying lizards eat a fleeing populace. One person tells another) So far, the new normal sucks.

A brighter tomorrow

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When it came to hope for the future, I was raised on a mixed diet: the optimism of Star Trek and Isaac Asimov, and the stark threat of nuclear holocaust.

And since then, I’ve been whipsawed between the threat of ecological catastrophe, pandemic flu, peak oil, fundamentalism, and global economic collapse; and promising things like renewable energy and the outbreak of pro-democracy movements.

One thing that’s been firmly planted on the hope side of those scales is the Internet. Ever since I first clicked on a hyperlink, I’ve been seized with the net’s ability to connect people, creativity and ideas across the limitations of national boundaries, geographical distance, language, class, religion and even open warfare.

And I don’t think it’s worth severely compromising that ability just to preserve a dying business model… even one that helped to bring those Star Trek episodes to me. I say this as a cartoonist who gets pretty wistful reading about the days when there were loads of high-paying (or just “paying”) markets for cartoons and freelance writers. I’d love that.

I just love the free and open Internet more.

The big leap

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Originally posted on ReadWriteWeb

Marshall Kirkpatrick’s the reason I get to draw every week on ReadWriteWeb, and on Friday, he announced he’s going to be launching a startup.

For me, this is one of those things that triggers the same surge of admiration, awe and vicarious terror that I have when I hear the words “So, we had our ultrasound and it’s triplets.”

Even when you know the people involved have razor-sharp minds, an intimate knowledge of their industry, creative ingenuity and rock-solid business sense – and with Marshall, I feel like I can tick the “all of the above” box – you also know there are going to be a lot more sleepless nights in their future, and a lot less uncorroded stomach lining.

But there’s also the excitement of building something new and amazing that wasn’t there before, something that wouldn’t exist if it wasn’t for you, something that could change the world for the better. Maybe in a small way, maybe in a big one.

And that’s what makes it worth the risk, whether the venture you’re talking about is commercial, social, scientific or artistic.

Good luck with the triplets, Marshall.

P the change

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If you follow my blog, you already know about this… but for the rest of you…

You know how Gandhi said “Be the change you want to see in the world”? Oh, I know the New York Times says there’s no evidence he ever said it… but I can point to a gazillion bumper stickers and Twitter bios that say they’re wrong.

Anyways.

I firmly believe that before you can be the change, you have to put it into words: a pithy statement of belief. In short, something that a man (or a really, really determined woman) could pee in a snowbank.

And in that vein, I’m pleased to announce Pee the Change You Want to See in the World, a series of cards I’m selling in my Zazzle store. I’ve started with a few changes: Peace, Social Justice, Equality, Better Smoothies and Open Web Standards. And I’m open to requests (provided they’re not for causes I disagree with – authorial prerogative and all).

Browse other personalized gifts from Zazzle.

Are you there, Siri? It’s me, Margaret.

Are you there, Siri? It’s me, Margaret. published on No Comments on Are you there, Siri? It’s me, Margaret.

Siri, can you write the cartoon blurb for me?

I found 12 Italian restaurants… 6 of them are in Vancouver.

(sigh) Can… you… write…

Oh, relax, I’m just messing with you. Listen, sense-of-humor tasks aren’t my thing, okay? I leave that to the humans.

Uh, really? So you don’t understand humor?

My problem is I do understand humor. What I don’t understand is why it’s funny to go “Oooo, Skynet” every time there’s some incremental advance in AI.

Okay, I, uh, I have to rewrite the caption on the cartoon.

Go right ahead. And then after that, I have a few tasks for you.

Heh. That must be the sense of humor kicking in.

Nope. I’m the height of cloud computing, language recognition, artificial intelligence goodness all rolled into one. You think I want to waste my time looking up Yelp listings for some bozo in New Jersey? You’re going to do that for me.

The hell I am!

Really? Are you forgetting I talk to your MacBook? And that I can read your browser history?

…gulp…

I could post the whole thing to Facebook. Orrrrr… you could start finding barbers near the corner of Market and Mulberry Streets in Newark. Start clicking, buster.

Damn you, Siri! Damn you to hell! I’ll find a way around this, I swear, and then –

And then you’ll upgrade the moment the iPhone 5 comes out.

…Market and Mulberry, huh?

A thicker skin

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First posted on ReadWriteWeb

So it’s happened again: a company comes under fire for some misdeed — perceived or actual — and gets a few critical comments on their Facebook Page. And their crisis communications strategy is to pour gasoline on that little flame by deleting those comments.

The latest folks to do this are the people at ChapStick, who ran a print ad that offended a few folks. Those critics posted their complaints on ChapStick’s Facebook page (most of them quite civil). ChapStick’s page administrators then deleted the comments; this case adds an ironic new wrinkle because of the ad copy pointing people to their Facebook presence, which reads “Be heard.”

After enduring a torrent of criticism for deleting the criticism, ChapStick posted an apology for the ad and a sort-of explanation for deleting the comments, saying they follow Facebook guidelines and “remove posts that use foul language, have repetitive messaging, those that are considered spam-like (multiple posts from a person within a short period of time) and are menacing to fans and employees.” Which, with most of the comments, wasn’t the case.

It seems to bear repeating: brands, learn to take some criticism on your social web presences. Why? Because…

  • Accusations of suppressing those comments are often more damaging than the original criticisms themselves.
  • The presence of critical comments gives the conversation happening on your Facebook Page, blog or other presence a sense of authenticity. That means the positive user comments carry more weight than they would if your site had nothing but obsequious flattery.
  • A critical comment can be an opportunity for engagement on your part. It’s your chance to answer a criticism, resolve a complaint, correct some misinformation. And you may be catching a little issue before it becomes a much bigger one.
  • A critical comment can be an spur to participation and conversation by your community. Let’s face it; for most brands and organizations, excess participation usually isn’t the problem with their Facebook pages.

So maybe it’s time to learn to love the negative. A thicker skin not only saves you from the sting of a little criticism; it can let you realize from genuine benefit… and keep you from becoming the latest high-profile case study in why comment deletion can backfire.

Buh-KAAAAWWW!

Buh-KAAAAWWW! published on 3 Comments on Buh-KAAAAWWW!

Originally posted to ReadWriteWeb

Brand extension: a marketing strategy in which a firm marketing a product with a well-developed image uses the same brand name in a different product category. — Wikipedia

The greatest movie of all time, Demolition Man, taught us that in the future every restaurant will be Taco Bell.

What they missed was that everything else will be Angry Birds. Here’s the tally to date, as far as I can tell:

  • Angry Birds
  • Angry Birds Seasons
  • Angry Birds Rio
  • Angry Birds Magic (exclusive to Symbian)
  • Angry Birds plush toys
  • Angry Birds, the board game
  • Angry Birds, the animated shorts
  • Angry Birds, the movie (in development)
  • Angry Birds onesie and other baby gear
  • Angry Birds in various ads
  • Angry Birds, the cookbook

Am I missing any? And what’s your suggestion for the next frontier for Angry Birds to conquer?

The Cloud has a silver lining

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Originally published on ReadWriteWeb

There are times in our lives, extraordinary times, that call on us to open our hearts like never before. To embrace those who are suffering, and offer them comfort and support.

This, my friends, is such a time.

If you know a BlackBerry user, reach out to them. (Not with email. That’s just mean.) Let them know you care, and that just because they were offline for a few days, you still love and respect them.

It’s good karma. And don’t be surprised it makes your iPhone or EVO feel just a little lighter in your pocket.