How not to handle a screw-up
You might want to think twice before booking with Jetsgo, if Penney Kome’s tale of stranded passengers at Pearson is any indication: Other airlines called in more staff (and presumably paid overtime wages) to respond to the crisis. Not only did Jetsgo lack crew...Come one, come all
The as-yet-not-really-confirmed trend of post-Enlightenment Americans flocking across the Canadian border may yet translate into a real flow of traffic if the folks at CanadianAlternative.com get their way. The site promotes the Canadian advantage in Medicare, foreign...Speechwriting: the next generation
Just got a message from a public relations student asking me for advice on a speechwriting career. I resisted the competition-stifling urge to invent some dire reason why she should go into some other field (“You’re very brave, given all that media...Where I’ll be this weekend
The International Association of Political Consultants is holding its world conference this weekend here in Vancouver, hosted by my amigos at NOW Communications.Should be an interesting time. I’ll try to resist the urge to buttonhole every American I trip over...Fast, Cheap and Not Yet On the Air
Errol Morris, the film-maker who gave us The Fog of War, The Thin Blue Line and Fast, Cheap and Out of Control — and turned Ellen Feiss into an icon for people switching to Apple — has now posted a series of campaign ads for MoveOn.If you caught Ellen or...
Why, yes — I’d LOVE to speak at your event
Public speaking and speechwriting: the essential guides
Looking for advice on public speaking, speechwriting and leadership communications? Here are some of my most comprehensive posts, on topics that people ask me about most often.
