by Rob Cottingham | Mar 15, 2012 | Everything Else, Social Signal
We all like to talk about how organizations can recover from their own customer service failures: the gadget that won’t connect, the handle that snaps off, the delivery that never arrives.But how about when the customer screws up? How easy do you make …
by Rob Cottingham | Mar 13, 2012 | Everything Else
via plus.google.com The Google Docs integration in Google+ Hangouts really is something else. (Try it while sharing a presentation. Kind of kicks the traditional webinar’s butt.) It’s hard not to compare it to Facebook’s Video Calling feature. And to... by Rob Cottingham | Mar 12, 2012 | Everything Else, Social Signal
The social web has gone a long way toward changing what it means to be in the audience at a speech – making an audience member less a passive spectator listening to a monologue, and more an active participant in a conversation among peers.
And nobody…
by Rob Cottingham | Mar 10, 2012 | Everything Else
The new political norm: flash-mob activism OMAR EL AKKAD — TECHNOLOGY REPORTER Published Friday, Mar. 09, 2012 8:57PM EST Last updated Friday, Mar. 09, 2012 11:57PM EST But as a marketing campaign, Kony2012 has surpassed all expectations. More importantly, the... by Rob Cottingham | Mar 6, 2012 | Everything Else, Social Media, Social Signal, Speechwriting
If you’re involved in public speaking – as someone who delivers speeches and presentations, or as an executive communications practitioner, or as an event organizer – then this is for you.
Over the next several weeks, I’m going to share conversatio…
by Rob Cottingham | Mar 3, 2012 | Everything Else
Select the table and rotate it 90 degrees. You can do this either by holding down the Command key and grabbing a handle (you will see the pointer change to a curved double arrow) or you may go to the Metrics Inspector and use the controls there.If you need to edit...
