Gmail has had a very interesting redesign. (I love the big fat red “Compose” button. Doesn’t work on me, though; I press it, and I’m just as anxious as ever.) You can read about some of the details on the Gmail blog, including an account of the choices…
For all the effort that goes into a speech – especially a big one – they’re over surprisingly quickly. You reach a few dozen, a few hundred or (if you have a huge crowd) a few thousand people for a brief while, and then you walk off the stage, and the …
I’ve just read another blog post about someone who was accused of arrogance for not following people on Twitter just because they happen to follow him. And it’s driving me crazy – crazy enough to have left a comment on his post, and crazy enough to ad…
First posted on ReadWriteWeb
So it’s happened again: a company comes under fire for some misdeed — perceived or actual — and gets a few critical comments on their Facebook Page. And their crisis communications strategy is to pour …
“Why won’t they blog?”
That’s a lament I hear from community managers, social media practitioners and communications directors who are begging, cajoling, coaxing and wheedling coworkers, trying to get them to post something to their organization’s or c…
Some big changes came yesterday to Google Reader, the venerable RSS newsreader that has become part of the texture of daily online life for a lot of us. The design has changed dramatically, in line with changes made to most other Google services. But t…
Looking for advice on public speaking, speechwriting and leadership communications? Here are some of my most comprehensive posts, on topics that people ask me about most often.
